In our efforts to improve our customer service and provide you with an enjoyable banking experience we provide you the opportunity to express your dissatisfaction or discontent with regards to a product or service of ours.
You can file a complaint as follows:
- Via the following E- mail address complaints@vidanovabank.com;
- By calling our Client Support team at Tel: (599-9) 732-2900;
- Please provide us with a clear description of the complaint together with your contact details;
- All complaints will be handled with the necessary care and attention to provide a soonest solution.