Complaints -


In our efforts to improve our customer service and provide you with an enjoyable banking experience we provide you the opportunity to express your dissatisfaction or discontent with regards to a product or service of ours.

You can file a complaint as follows:

  • Via the following E- mail address;
  • By calling our Client Support team at Tel: (599-9) 732-2900;
  • Please provide us with a clear description of the complaint together with your contact details;
  • All complaints will be handled with the necessary care and attention to provide a soonest solution.